DELIVER 5 STAR GUEST SERVICE TO OWNERS AND GUESTS
Help make lasting memories for owners and guests by delivering superb levels of customer service.
Full integration to leading service call systems gives the onboard team flexibility and control to respond to requests with speed, professionalism and care.
Optimised Guest Service
Crew Call Application
Transform a smartphone or tablet into a crew call button and conjure a crew member in an instant. One-touch sends an immediate service request, once the crew accept the call, instant confirmation is sent to show who is responding to the request.
Apple Watch Service Call
Simply satisfy your every request through your Apple Watch. Using the latest cutting-edge technology to convert your voice to text and then relaying the message to the crew radios in an instant.
Total Control Of Your Service Requests
All messages can be handled differently – distributed to the most appropriate radio/group, for the quickest response.
VesselWatch can unify your onboard AV and guest service call buttons, to provide a heightened experience with the minimum of disruption. Now with Wi-Fi button connection, requiring no additional hardware.
Discreet One Touch Ordering
One-click, fast ordering for most commonly requested items, such as iced water, olives and peanuts.
Guests can browse bespoke menus on their tablet, phone or AV system and order food and drink at the press of a button. This clever application sends the order to the bar or kitchen, also contacting a steward for delivery.
- ETO, M/Y Lady S
We are extremely happy with our onboard Radio System and the VesselWatch integration for both alarms and crew call. Also, making watchkeeping for engineers possible in cabins that don’t have alarm panels. GlobalView have been very helpful throughout the full process, including Aftersales/ Support.